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Service clients > Formulaire de rétractation
Ce formulaire a pour but d'envoyer votre demande de rétractation. Vous bénéficiez d'un délai de 14 jours à partir de la réception de votre commande, pour envoyer ce formulaire. Merci de remplir le formulaire avec attention afin de favoriser le traitement des données.
ADDRESS
62 rue des cordeliers
13100 - Aix-en-Provence
France
PHONE NUMBER
+33 9 52 26 12 99
Tuesday to saturday, 10am to 7pm
MAIL
co[email protected]
Name *
First name *
Phone number
Mail *
Order number *
Order date *
Shipping date *
Reason for return *
Product(s) *
  • Sending the form : You can fill in the form online, and we will notify you by email as soon as we receive it. You can also send us this withdrawal form by email, fax or registered mail, together with your signature and the date of sending (the date of the letter, email or fax being proof).
  • Product return : You have a maximum of 14 days after your request for withdrawal to send the products concerned. The returned products must be in original condition, accompanied by their original packaging, at this address, 62 rue des cordeliers, 13100 Aix-en-Provence.
  • Refund : The refund will be made within 14 days after receipt of the products in their original condition.
 

Secure payment

CB, Visa, Master Card

Fast delivery time

So colissimo, Mondial relay, 24h-48h

Contact-us

06 64 48 44 11